An EVG reader and East Village resident asked us the following yesterday...
I am wondering if there are other East Village residents struggling to sign up for health care insurance through the new federal program. If so, then I would love to hear how they are faring and get any advice or tips they might offer on how to get through the application process and which insurance is best.
I have gone onto the New York Health Exchange site several times in the last couple of weeks, failing to get through the entire application process every time because of apparent glitches in the system. Today, I got through it with some help from a phone rep, but even she couldn't figure out why I couldn't input certain key information, and she actually gave me wrong information about whether I should put in my total income for 2013 or my adjusted gross income.
I asked her if it was possible to go somewhere in my area and have someone help me in person with the application. She asked for my zip code and said there wasn't anyone here who could help me in person. It is pretty frustrating.
Is there anyone who has successfully navigated the new system who can offer any tips...?
