I recently looked up the number to David's Shoe Repair on Seventh Street. His hours can be a little irregular, so...
Anyway, I get the Yelp listing... and I spotted the two reviews...
The one-star review!
New York, NY
seriously, what the hell is wrong with this old guy? since this is the closest shoe repair place to my apartment, i head over eagerly with my favorite pair of black boots in tow. i arrive in the store and innocently show him the boots and ask him if they are repairable. the old guy takes one look at my boots (which are admittedly on their last leg, no pun intended) and begins wagging his finger and shouting at me "NO! I SELL BOOTS HERE. $175 DOLLARS. YOU BRING ME JUNK. NOTHING BUT JUNK! GOODBYE!! GET OUT OF HERE!!" completely shocked at this outburst, i reply back "these are expensive boots! i like them," to which he responds "GOODBYE!! GET OUT!! DON'T WASTE MY TIME!" i walked out of the store defeated and teary eyed. really there is no need to yell!
oh and against my advice, my roommate went to this place to see if she could get her shoes repaired and the old guy yelled at her too!!
seriously, i really REALLY hate new yorkers sometimes.
And a two-star review...
New York, NY
I don't like patronizing businesses that treat me poorly or do sloppy work and in this case, both reasons apply for why I won't be returning here with my shoes and bags. I dropped off a purse here with a broken zipper on a Saturday. The guy sort of grunts at me gutterally and tells me to come pick it up on Tuesday. Also, they make you leave a deposit, which isn't typical for this kind of work. I show up on Tuesday and the guy looks confused when I ask him for my bag. He finds it under a pair of boots, obviously not worked on, and tells me to come back the next day. NOT COOL. I don't appreciate having my time wasted. I come back the next day to pick up my bag and not only did I pay $25 for a cheap gold zipper (when the metalwork in my bag was SILVER) but I had to listen to him complain how long it took to do.
This is one store I wouldn't mind if it ever closed and was replaced with a Starbucks.
[Photo via Jeremiah's Vanishing NY]