Thursday, October 6, 2011

Claim: Like no one seems to have cable

We're getting all sorts of reports of widespread (East Village) Time Warner Cable/Road Runner outage this morning... been out since last night around 11. Which meant we had to create today's posts via our Brother International SX-4000 Portable Daisywheel typewriter with Perfectype professional touch keyboard. Blame this guy?

19 comments:

LESmis said...

Called TWC a little after midnight..After waiting more than 40 mins, I was able to get a rep. Expanation for out: "A cable has been severed." When I asked what that meant, I was told there no further info.

Anonymous said...

LES, too.

CorlearsHook said...

Cable was out in Chinatown, south of Canal, this morning.

sara said...

no cable-internet on 8 st. and ave. b...

Anonymous said...

Since this morning? Our TWC internet has been continuously out since MONDAY! Can't get through to them, no explanation at all. This is infuriating, I need internet for work!

ihatefortuneeast said...

Can we get a post going of establishments in the neighborhood with free non-TW wi-fi?

Anonymous said...

Cable/Internet/Phone is out at 4th and Ave. C as of this morning.

Jaime said...

St Marks and 1st and noticed it this morning. Was still working around 1am last night though.

Anonymous said...

I'm on 3rd/B...no Time Warner since Tuesday around 3pm....The many (useless) reps said it was a node and in my case affecting 200-300 customers.

Anonymous said...

TWC internet has been out on E 6th St since Monday afternoon. No information or time estimates provided. They will only offer credit for days disconnected; I certainly will be asking for much more.

Anonymous said...

4th and A out since 11pm last night. Half a day's work already lost. Plan to bill TWC for lost wages.

Jason said...

I'm getting rid of TWC. Their customer service is criminally bad.

Anonymous said...

This is why I stopped being a TWC customer. There was always something going wrong and I always had to fight to get that month's bill prorated. Overpriced and horribly unreliable.

mason55 said...

http://twitter.com/#!/TWCable_NYC/status/121976904218718208

Update: Fiber near Baxter & Grand melted due to fire. New fiber being installed. Expect to see all nodes back online by end of day today.

Anonymous said...

Per official at TWC: "Fiber near Baxter & Grand melted due to fire. New fiber being installed. Expect all nodes back online by end of day today."

Anonymous said...

I have been planning on switching to TWC internet (my Verizon DSL is painfully slow) after two great friends recommended them. If they are as bad as some of you say, who should I go with? I need speed and mucho bandwidth for uploading large files quickly.

Goggla said...

How bad was the fire? No cable at 1st Ave & 6th St, but they're also doing work in the street, which I thought could be the problem.

Kurt said...

@Jason - Do you have an option besides TWC for internet? I don't. Fios is available for cable only in my building.

Anonymous said...

It was also out on Stanton Street today. Maybe this is why.