A little weekend reading... in case you didn't see the Starbucks headlines from yesterday.
Via USA Today:
The coffee chain reported disappointing sales growth on Thursday and partly blamed the “congestion” in its stores for prompting some people to leave without buying anything. Starbucks said the popularity of its mobile order-and-pay option, which was supposed to make getting a drink easier, has caused bottlenecks at the areas where people pick up their drinks.
CEO Howard Schultz, who is leaving that role in April to become executive chairman, said the issue has “created anxiety” among some customers.
No word on the number of people who just enter and exit a Starbucks to use the restrooms.